Cookies Policy

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. A cookie allows the website to recognise a device or remember information about a visit. Cookies may help a website operate correctly, remember selected settings and understand how visitors use its pages.

Some cookies are created by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other technology services. These are commonly called third-party cookies. The use of third-party cookies depends on the services enabled on the relevant website pages.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary according to its purpose, technical settings and the choices available through your browser or cookie controls.

We may also use technologies that perform similar functions to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these similar technologies where appropriate.

How Golden Crown Casino may use cookies

Golden Crown Casino may use cookies and similar technologies for several legitimate website and service purposes. The cookies used on a particular page may depend on the features available, your device, your browser and the choices you make. Not every type of cookie will necessarily be used during every visit.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, session management, navigation, security controls, fraud prevention, load balancing and the delivery of requested services. Without these cookies, some parts of the website may not function properly or may not be available.

Functionality cookies

Functionality cookies may remember information that improves your experience, such as language, region, display preferences or other choices made during a visit. These cookies can reduce the need to repeat the same selections and may help present pages in a more suitable format.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. They can provide information about pages viewed, links selected, general navigation patterns, technical errors and the performance of website features. This information may be used in an aggregated or otherwise managed form to improve content, usability, reliability and security.

Security and risk management

Cookies and related technologies may support the detection of suspicious activity, unauthorised access, automated misuse and other security risks. They may assist with protecting accounts, transactions, promotions, website systems and users. Information collected for these purposes may be assessed alongside other technical or account information where permitted.

Advertising and measurement cookies

Where enabled and permitted, advertising or measurement technologies may help assess the performance of communications, understand general interests and present more relevant information. These technologies may be supplied or supported by third parties. They are subject to the settings, permissions and controls available on the website, in your browser or through the relevant service.

Responsible gaming and account communications

Certain technologies may help deliver account messages, service notices, safety information or responsible gaming content. They may also help remember whether information has been displayed or whether a user has interacted with a particular notice. These technologies do not remove the need for players to make informed decisions and use gambling services responsibly.

Your cookie choices and browser controls

You may be able to control cookies through the cookie preference tools provided on the website. Where such tools are available, you can review the categories of cookies used and accept or reject optional categories. Strictly necessary cookies may not be capable of being disabled through these controls because they are needed to provide requested website functions.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls differ between providers, so you should check the help or settings area of your chosen browser for instructions.

If you use more than one browser or device, your cookie preferences may need to be applied separately. Deleting cookies or changing browser settings may affect saved preferences, sign-in functions, website presentation and other features. Some services may not operate as intended if cookies are blocked or removed.

• Accept optional cookies if you want the website to remember certain preferences and support additional functions.
• Reject or withdraw consent for optional cookies where the website provides that choice.
• Delete existing cookies using your browser or device settings.
• Use private browsing or similar browser features where appropriate.
• Review device, operating system and browser privacy settings regularly.
• Remember that cookie choices may not remove information already collected or change information processed under another lawful basis.

Some third-party services may provide their own privacy, cookie or opt-out controls. Those controls are operated by the relevant provider and may be subject to that provider’s terms. Golden Crown Casino does not control every setting available through an external service.

Cookies, privacy and third-party services

Cookies may collect information such as an internet protocol address, browser type, device type, operating system, general location, pages visited, time spent on pages, referring website and interactions with website features. Depending on the technology and the way you use the website, information may also be linked with an account or other information held by us.

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. The Privacy Policy provides broader information about the types of personal information that may be collected, how it may be used or disclosed, how it may be protected and the choices or rights that may be available to you.

The website may contain links to third-party websites, applications or services. Those third parties may use their own cookies or similar technologies. Their practices are not governed by this Cookies Policy. You should read the privacy and cookie information provided by any third-party service before using it or providing personal information.

Information obtained through cookies may be accessed by Golden Crown Casino, technology providers, service providers or other parties where necessary to operate the website, provide requested services, maintain security, analyse performance, comply with legal obligations or support other purposes described in our Privacy Policy. Access and use should be limited to what is reasonably required for the relevant purpose.

Cookies are not a guarantee of complete anonymity. Other technical information, account information and device settings may also contribute to the way a website recognises or interacts with a visitor. You should avoid sharing account credentials and should use suitable security settings on your devices and browsers.

Updates and further information

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, legal requirements, service providers or our information-handling practices. The updated version will be made available on the website and will apply from the date stated or, where no date is stated, from publication.

You should review this page periodically, particularly before using account or gaming services. If a material change affects how optional cookies are used, we may provide additional information or request a new choice where required.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the available contact or privacy support channels shown on the Golden Crown Casino website. Do not include passwords, payment details or other sensitive information in an enquiry unless specifically requested through a secure process.

This policy explains cookies and similar technologies only. It does not change any applicable account terms, privacy notices, responsible gaming information, promotional conditions or legal requirements. If there is a difference between this policy and a specific notice shown when a technology is used, the more specific notice may apply to that use.